NThe NEHI
Home / Manage My Stay
Guest requests

Manage My Stay

Send housekeeping, linen, extension, and maintenance requests directly to management.

Stay request

Send a guest request

Text Management
Routing

Current handling

  • Housekeeping: email first, text for same-day urgency
  • Fresh linens: email first, text for same-day urgency
  • Extensions: management approval required before billing
  • Maintenance: urgent issues should be texted or called immediately